Return and Refund Policy

Last Updated: April 26, 2026

Thank you for shopping at shiabazaar.com. We value your satisfaction and want to ensure you have a positive experience. If you are not entirely satisfied with your purchase, we are here to help.

1. Returns

  • You have [7/14/30] calendar days to return an item from the date you received it. (Note: Most Indian e-commerce sites use 7 or 10 days).

  • To be eligible for a return, your item must be unused and in the same condition that you received it.

  • Your item must be in the original packaging.

  • Your item needs to have the receipt or proof of purchase.

2. Non-Returnable Items

Certain types of items cannot be returned:

  • Digital Downloads: Any software, e-books, or digital media.

  • Personalized Items: Any product customized specifically for the customer.

  • Damaged by User: Items with signs of use or damage not present at the time of delivery.

3. Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item.

 

  • If your return is approved, we will initiate a refund to your original method of payment (or via bank transfer/store credit as per your preference).

     

  • You will receive the credit within a certain amount of days, depending on your card issuer’s policies (usually 5–7 business days).

4. Shipping for Returns

  • You will be responsible for paying for your own shipping costs for returning your item unless the return is due to our error (e.g., you received a defective or incorrect item).

  • Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

5. Damaged or Defective Items

If you receive a damaged or defective product, please contact us immediately at [Insert Support Email] with photos of the product and the packaging. We will arrange for a replacement or a full refund at no extra cost to you.

6. Cancellations

You may cancel your order before it has been dispatched. Once the order is in the “Shipped” status, the standard return policy applies.

7. Contact Us

If you have any questions on how to return your item to us, contact us:

Tanzeemul Makatib Email: tmeshop@gmail.com